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BOI embraces digitisation to boost efficiency and transparency

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The Board of Investment of Sri Lanka (BOI) yesterday launched a significant step toward digitisation with its Central Verification Division located in Orugodawatte automating key functions including the issuance of gate passes.

The move is expected to streamline operations, minimal human intervention, eliminating the need for paper and enhancing the transparency of the system; marking a major shift in the BOI’s service delivery.

The newly implemented system replaces manual processes that have long governed the collection of import and export document fees, verification charges and the management of export verification procedures.

A key feature of the initiative is the introduction of digitised gate passes embedded with QR codes, which aim to enhance security and efficiency. It also integrates electronic payments facilities and ensures round-the-clock (24-hour) service availability reducing reliance on human resources and achieving significant cost savings.

The implementations of the digitised system will revolutionise how approvals, licences and verifications are granted. Tasks that once involved cumbersome paperwork will now be completed through a seamless digital platform, leveraging digital identification tools. The issuance of digital gate permits, which began yesterday, marks the first step in this transformation.

Established in 1993, the Central Verification Division in Orugodawatte has played a key role in facilitating import and export clearances for industries and services outside investment zones in collaboration with Sri Lanka Customs, However, its reliance on outdated manual systems had become a bottleneck, prompting this digital overhaul.

Speaking at the launch, BOI Chairman Arjuna Herath highlighted the significance of the initiative. “Industries under the purview of BOI contribute to 80% of the country’s industrial export revenue. We are committed to providing all necessary infrastructure facilities for these industries to thrive,” he added.

Herath also noted that the Information Technology Department of the BOI appreciates the introduction of this digital system and intends to utilise new technology for all sectors to enhance the ease of doing business.

BOI Director General Renuka Weerakoon echoed similar sentiments and expressed optimism about the positive impact of the digital transition.

The event also saw the participation of many high-ranking officials.

(Daily FT)

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